Privacy Policy - Love Krakow Tours

 

Effective Date: 2026-01-03

At Love Krakow Tours, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

 

1. Information We Collect

We may collect the following information from you:

  • Personal details: name, email address, phone number

  • Booking information: tour date, pick-up location, group size

  • Payment information: only as necessary for payment processing (handled securely)

  • Website usage: cookies and analytics to improve our services

2. How We Use Your Information

We use your information to:

  • Confirm and manage your tour bookings

  • Communicate with you about your tours, changes, or promotions

  • Improve our website and services

  • Comply with legal obligations

3. Sharing Your Information

  • We do not sell your personal information to third parties.

  • We may share your information with trusted partners for:

    • Payment processing

    • Email notifications (e.g., Brevo SMTP service)

    • Legal or safety purposes

4. Email Communications

  • Emails from us will be sent from info@love-krakow.com

  • You may opt-out of marketing emails at any time by clicking unsubscribe in our emails

5. Cookies

  • Our website uses cookies to improve user experience and track website performance.

  • Cookies do not identify you personally.

6. Data Security

  • We implement appropriate technical and organizational measures to protect your data.

  • Your booking and personal information is stored securely and accessed only by authorized staff.

7. Your Rights

You have the right to:

  • Access the information we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent to marketing communications

  • File a complaint with a data protection authority

8. Contact Us

If you have questions about your data or this policy, contact us at:
Email: info@love-krakow.com
Website: www.love-krakow.com